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Terms & Conditions: 2024 Personal payments offers for Alliance Bank credit cards ("Promotion")

Eligibility to utilise Promo Code "AL13"

  1. Alliance Bank Visa, Mastercard and Virtual credit card ("Eligible Cards") Cardholders who have signed up for a CardUp personal account (“Users”) are eligible to enjoy the discounted fee of 1.3% on all payments ("Offer"), in accordance with the following Terms & Conditions.

  2. The Offer:
    (a) may be redeemed repeatedly per User between 19 April 2024 and 30 June 2024 before 6pm (MYT), both dates inclusive ("Offer Period"). 
    (b) is applicable on one-off payments OR on the first payment of a recurring series that are set up within the Offer Period.
    (c) The payment due date must be on or before 4 July 2024.  The payment due date is the last date on which the payment must arrive at the recipient.
    (d) The payments must be scheduled at least 3 business days in advance of the due date to allow for processing time. 
  3. To enjoy the Offer, Users have to enter the promo code "AL13" during the “Schedule payment” process when setting up payment details. The discounted fee will be reflected on the payment review page, before payment confirmation.
  4. All payments are subject to be reviewed and additional documents may be requested to support the review.
  5. Users who redeem the Offer agree that CardUp and Alliance Bank have the right to exchange details relating to you, including your card account and transaction details, for the purpose of determining your eligibility to qualify for the Offer.
  6. The Offer is not valid to be used:
    (a) payments made with Alliance Bank cards not included in this campaign and Alliance Bank cards issued outside of Malaysia.

    (b) in conjunction with any other promotions, offers or discounts.
    (c) on any additional fees incurred for Next Day payments.
    (d) with credit cards issued outside of Malaysia.
    (e) with credit cards not included in this campaign.

General Terms

  1. CardUp shall be entitled to withdraw or substitute the CardUp credit with items or rewards of similar value at its sole discretion without prior notice and without giving any reason for the same.

  2. CardUp reserves the right to terminate the Promotion, or to vary, delete or add to any of these Terms and Conditions from time to time at its absolute discretion (including without limitation the terms relating to the eligibility of any Participant and the dates of the Promotion).

  3. CardUp’s decision on all matters relating to this Promotion will be final, conclusive and binding on all Participants, and no correspondence shall be entertained. In the event of any inconsistency between these Terms and Conditions and any brochure, marketing or promotional material relating to the Promotion, these Terms and Conditions will prevail.

  4. CardUp, its employees and campaign organisers shall not be liable for any loss, damage, or any injury that may be sustained by the Participant or by any person in connection with the Promotion. Without limiting the foregoing, CardUp is not responsible for the loss of any Promotional Gift for which the Referrer is eligible.

  5. The Participant acknowledges and agrees that the collection, use, storage and disclosure of his/her personal data shall be governed by the terms of CardUp’s Privacy Policy. The Participant shall be responsible for obtaining, and warrants that it has obtained, the consent of the Referee(s) for the provision of the Referee(s) personal data to CardUp, and to the collection, use and storage of such personal data in accordance with CardUp’s Privacy Policy. CardUp may inform the Referee(s) that the Referee’s/Referees’ personal data is collected from the Participant.

  6. The Participant acknowledges and agrees that, in addition to the above-mentioned terms, they must abide by the requirements of CardUp’s general Terms of Service.

  7. "CardUp" refers to CardUp Malaysia SDN. BHD., a company registered in Malaysia.

  8. These Terms of Service, all matters relating to your use of our website at and all matters relating to the use of the CardUp service shall be governed by, and construed in accordance with, the laws of Malaysia. By using the CardUp service you submit to the exclusive jurisdiction of the Courts of Malaysia.