Keeping your account and payments safe and secure
We take the security of your identities and payments as top priority.
Licensed by the regulatory bodies
CardUp works closely with payment partners licensed by Bank Negara Malaysia. Additionally, CardUp's headquarter is licensed by the Monetary Authority of Singapore (MAS) as a Major Payment Institution under the Payment Services Act for domestic money transfer services, cross-border money transfer services and merchant acquirer services. CardUp is also a registered Visa Business Payments Solution Provider (BPSP) in Malaysia.
CardUp does not store your credit card details nor pass them through any servers, and this information is instead managed via a PCI-certified payment gateway.
Funds processed through CardUp are held in trust in a safeguarded client money account and do not belong to CardUp. When being delivered to your recipients, these funds are never retained for more than 3 hours.
Account and data security
CardUp protects your data with the same 256-bit encryption that banks use. Data is encrypted at rest and during transit, ensuring your account and payment information are kept safe and secure at all times.
Enhanced with Two-factor authentication
Two-factor authentication (2FA) enhances the security of your account. It prevents anyone else other than you from logging into your CardUp account even if they know your password.
Trusted by customers in the region
CardUp has managed over hundreds of millions of dollars of customers' personal and business payment transactions in the region.
Please be alert against scams!
Your security is our top priority, and we remain committed to safeguarding your financial information against cyber threats.
Please be aware of email and social media scams that are pretending to be legitimate. Follow the steps below to ensure your safety.
Our website URLs always contain CardUp.co
If you aren't sure of the URL you're visiting, best to search for us on Google.