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Be assured when you pay with CardUp

The CardUp Team Sep 4, 2020 3:48:00 PM
Pay securely through CardUp

We frequently get asked how CardUp ensures our users’ payments get processed securely.

Payment security is one of our team’s biggest priorities, and is core to what we do as an online cards payment platform. Our users’ privacy and protection is of utmost importance to us, and this is why all data and payments made through CardUp are held to the highest standards of security.

Are you looking to get started with CardUp but have concerns around the security of your funds? Here’s a quick summary explaining how we keep customers’ payments safe at all times!



Bank-standard security

We protect your data with the same 128-bit encryption and physical security that banks use, keeping all payor, payee and payment information safe and secure.


PCI-DSS compliant

Your full card number and details are never stored on our servers, and is instead managed via a certified payment gateway, to the highest level of Payment Card Industry Data Security Standards (PCI-DSS).


Safeguarded account

All funds processed through CardUp are held in trust in a safeguarded money account, and do not belong to CardUp. These funds, when being delivered to your recipients, are never retained for more than 3 hours and sent on the same day when they arrive.


Trusted by customers

CardUp has managed over hundreds of millions of dollars in customer personal and business payment transactions in the region.




With these above measures in place, you can be assured that your payment information, personal data and payments remain safe with us.



Our emphasis on security is also recognised by the industry, being named as a top 10 finalist in the Monetary Authority of Singapore’s FinTech Awards 2018 ASEAN Open category, in addition to other accolades and media mentions.

Security-Press Mention

Ready to get started with us? Get in touch with us to get onboard your free CardUp account now!


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